Transportation, Travel, & Tourism

Business Model Innovation
March 2014
When traditional growth levers—such as product extension and pricing—become less effective, it’s time to embrace business model innovation.
July 2013
Private-sector companies can learn a lot from the social sector about business model transformation. Here are ten key lessons drawn from nonprofit innovators.

Lodging & Leisure

October 2013
Research shows that hotel companies that work with franchisees to deliver customer satisfaction can charge higher rates. Those that fail to deliver—or fail to deliver consistently—suffer.
February 2013
Most travel companies, says BCG’s Dylan Bolden, are not putting enough effort, money, or thought into managing their brand voice in the digital universe.
June 2012
Although the building boom in China has received the most press, the emerging markets of India, Russia, Brazil, and Turkey offer huge potential for travel and lodging operators.
July 2013
It will become increasingly important for airlines to identify which changes and innovations are creating real value as they look to unbundle more prices and services.
October 2012
Ongoing turbulence in the airline industry and a changing competitive landscape are forcing all industry players to rethink their strategies.
May 2013
Four cutting-edge solutions have the potential to transform future travel and transportation. But while these solutions draw largely on existing technology, they face significant implementation hurdles.
September 2012
Connectivity is blooming among institutions, industries, and individuals. The World Economic Forum is exploring the implications for businesses and policymakers.
Editor’s Choice
March 2013
U.S. Millennials will enter their peak period of earning, spending, and traveling in five to ten years. Forward-looking companies are developing targeted strategies and tactics now.
April 2013
A recent BCG survey revealed the top hedging challenges that senior procurement executives face. This article reviews the survey’s findings and offers guidelines for addressing those challenges.
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