By 2019, mobile financial services could generate $1.5 billion in fees in sub-Saharan Africa as consumers increasingly turn to their phones to make certain payments. The market opportunity stems from sub-Saharan Africa’s unique combination of rising incomes, heavy mobile-phone penetration, and low bank use. Here’s how banks and mobile operators should prepare.
A new and more complex phase of globalization has begun. Rather than determine whether their companies should go global, CEOs must now figure out how they can do so in a way that works for the long term.