Financial Services

Financial Services


Financial Services


Editor's Choice

August 2016
In the wake of Britain’s vote to leave the EU, banks should assess and mitigate risks, understand potential scenarios—and prepare for any opportunities that may arise.


August 2016
The flaw in insurers’ attempts to digitize is that they try to apply new technologies to existing products and processes while customers expect convenient digital solutions.

Insights in Insurance

June 2016
New business models and strategic imperatives require insurers to develop a more robust compliance function and manage compliance risks more actively.
October 2015
Traditional products are here to stay, so insurers need to improve profitability by trimming guarantees and radically reducing costs.
May 2015
New insurance industry ecosystems, driven by disruptive digital technologies, could put unprepared insurers at risk, according to a report by BCG and Morgan Stanley Research.

Additional Topics in Retail Banking

February 2016
Superior pricing capabilities offer a potential revenue windfall for retail banks caught in the industry’s crossfire of slow growth, heightened competition, price-conscious customers, and regulatory change.
November 2015
In at least four areas, focused and coordinated big-data programs can lead to substantial value for banks in the form of increased revenues and bigger profits.
March 2015
Retail banks today must provide digital functionality for speed and convenience, as well as thoughtful human interaction when the customer demands it. Retail banks must become, in a word, bionic.