Financial Services

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Editor's Choice

March 2015
Retail banks today must provide digital functionality for speed and convenience, as well as thoughtful human interaction when the customer demands it. Retail banks must become, in a word, bionic.

Insights in Insurance

January 2015
BCG presents a collection of perspectives on today’s dynamic global insurance industry, with particular focus on digital, risk and regulation, and operational efficiency.
November 2014
The 300-year-old London Insurance Market confronts a historic tipping point as globalization and competition in local markets erode its £60 billion global share and imperil its role as the preeminent international hub, according to a joint study commissioned by the London Market Group and conducted by BCG.
November 2014
Insurers are not fully tapping a golden opportunity to more proactively serve the commercial-insurance needs of small businesses, a comprehensive global BCG survey reveals.
September 2014
Life insurers are well poised to help older people in mature markets to manage their assets and the middle class in emerging markets to save.
October 2014
BCG examines how insurance companies can generate greater customer and employee satisfaction on a sustained basis by adopting Lean 2.0 process improvements.
October 2014
Digital competition is heating up in the insurance industry. To stay ahead, learn where to start, what to change, how much to invest, and how to make it all happen.

Growth

March 2015
A new report by the Association for Financial Markets in Europe and The Boston Consulting Group explores the key differences between European and U.S. capital markets.