The BCG e-Friction Index

The BCG e-Friction Index

          
  • Add To Interests
  • SAVE CONTENT
  • PRINT

  • In This Interactive
    • The BCG e-Friction Index rates economies on the basis of 55 indicators of e-friction, factors that hinder online interaction and exchange and constrain economic activity.
    • With this interactive, each economy can assess its rankings across four different types of friction—infrastructure, individual, information, and industry—and how it fares on the components of each one.
    • This interactive enables regions to take an in-depth look at the sources of e-friction in the digital economies.
     

    Multiple factors can inhibit consumers, businesses, and others from fully participating in the Internet economy, which both deprives participants of digital benefits and constrains economic growth. Regions with low “e-friction”—fewer or less-forceful factors that inhibit Internet access and use—have larger digital economies than those with more or stronger constraints on digital activity.

    April 2015
    Which Wheels to Grease? Reducing Friction in the Internet Economy
    Analyzing the major causes of e-friction and how different countries have addressed similar challenges reveals ways to “grease the wheels” of the Internet economy.

    The BCG e-Friction Index ranks 65 economies according to four types of e-friction: infrastructure-related frictions that limit basic access; industry and individual frictions, which affect the ability of companies and consumers to engage in online transactions; and information frictions that involve availability of, and access to, online content. High e-friction economies are in danger of missing out on a high-impact propellant of growth and job creation. Those that address their sources of e-friction have the potential to add significant value to their economies.

    The BCG e-Friction Index can help each economy gain an understanding of how the sources of e-friction affect its digital growth and how it compares with neighbors and competitors. This interactive enables users to see exactly where each economy stands, not only in terms of overall e-friction but with respect to each of the component parts of the index and the factors that comprise each component. Economies can thus determine where their efforts to eliminate sources of friction are best aimed.

  • Add To Interests
  • SAVE CONTENT
  • PRINT