The mobile phone has already shaped India indelibly, drawing the far-flung regions of the nation closer together and creating economic opportunity for many individuals and small businesses. The mobile phone is now poised to become the fulcrum that launches mobile money as an everyday form of currency.
Mobile money promises to unleash a radical transformation of the financial and telecom sectors. While these developments are promising for India, they may not be a financial boon for telecom operators. However, mobile money can help reduce churn and provide other benefits to operators so that they have strong reasons to capture this opportunity.