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Greasing the Wheels of the Internet Economy

The Connected World
January 20, 2014 by Paul Zwillenberg, Dominic Field, and David Dean
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  • February 2014

    A Country-by-Country
    e-Friction Analysis

    The BCG e-Friction Index rates countries from 0 to 100 on the basis of the factors that inhibit consumers, businesses, and others from participating in the Internet economy.

    Digitally driven economic growth continues to be one of the few bright spots in a sluggish global economy. Reducing or eliminating numerous factors that inhibit online interactions and exchange could cause this growth to be even faster and could have an even bigger impact. To better understand these sources of “e-friction” and how they constrain economic activity, the Internet Corporation for Assigned Names and Numbers (ICANN) commissioned The Boston Consulting Group to prepare this independent report. The results have been discussed with ICANN executives, but BCG is responsible for the analysis and conclusions.

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