Consumer & Retail


Consumer & Retail

An Interview with Dong-bin Shin, Chairman of Lotte Group

Consumer Packaged Goods

April 2016
Small and midsize producers targeting US consumers’ growing enthusiasm for protein-rich foods and healthier eating were among the top-performing food and beverage companies in 2016.

Retail Sector

April 2016
The offerings of most grocery chains are costlier and more complex than they need to be. Here’s how grocers can shake up their operating models.
March 2016
How to boost the odds that your M&A deal delivers the value you’re counting on? Start planning early for success—using a proven five-step process.
July 2015
Brick-and-mortar retailers rely heavily on promotions yet often lack a strategic approach. Implementing a four-part solution can help increase promotion margins by 2 to 5 percentage points.

The 2015 Consumer Value Creators Series

December 2015
The top consumer companies in this year’s analysis generated returns through consistent growth, solid operating margins, and the use of digital technology to connect with customers in new ways.

Emerging-Market Consumers

December 2015
Despite its slowing economy, demographic, social, and technology trends ensure that China will remain one of the world’s fastest-growing consumer markets for the foreseeable future.
October 2015
Bangladesh may be one of the world’s least noticed growth markets, but it is fast emerging as one of the most important for consumer product companies.
April 2015
BCG’s analysis shows a striking mismatch between the places where Brazil’s leading retailers operate today and the sites of future demand growth.
April 2015
Understanding Indians’ changing use of the Internet is essential for doing business in what will soon be the world’s second-largest nation of connected consumers.

The Rocket Series

November 2015
Expect new-to-the-world ideas to fall on deaf ears. Consumers will, however, change their tune when they can see, touch, and explore.
October 2015
No one has ever dramatically changed a market by offering timid, incremental improvements. To win, you need to take giant leaps.
August 2015
Apostle brands like Apple, Amazon, and Starbucks represent a new class of brand winners. They also highlight important lessons for converting customers into die-hard followers and ardent advocates.
September 2015
Contrary to popular belief, consumers are not enigmatic. Asking the right questions can help you pinpoint the real drivers of consumer choice.
Social Responsibility