by The Boston Consulting Group

   
      
Video

Health Care

August 2016
Dissatisfaction with the public health care system is prompting many Chinese to consider alternatives. One answer is reimbursement insurance, likely to be a $60 billion market by 2020.
August 2016
As consumers become increasingly active in health care decision making, providers need to understand how they weigh the tradeoffs in cost, quality, provider choice, and other key metrics.
August 2016
Providers and policymakers in emerging markets have powerful incentives to organize their health systems around maximizing health care value for their populations.

Customer Insights

August 2016
Most customer-insight functions report too low in the hierarchy and have too many constraints. The effort to transform CI must begin at the top.

Technology & Digital

August 2016
CIOs will not be surprised to learn that BCG’s research into insurers’ readiness to go digital found multiple constraints at all levels of IT architecture.
August 2016
If agile is failing to deliver results, look to your product owners. More often than not, they are the weak link when agile development stagnates.
May 2016
Manufacturers of everything from medical devices to farm equipment recognize the big opportunities in software solutions. But to succeed, they need radically different business models.
May 2016
Technology can help companies improve customer service by tracking the channels customers have used and the information they’ve shared about their needs and problems.

Future of Power

August 2016
The deal reached in the 2015 Paris climate conference could ultimately lead to higher electricity prices in Europe, creating lucrative opportunities for many producers over the long term.
April 2016
The system for financing the electrical grid around the world is eroding. Utilities must adapt by reducing grid costs and changing their investment planning processes.